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Trouble Searching for Products

Q: I can't find the product I'm looking for when I enter the item number in the search tool. What should I do?
A: For immediate assistance, contact Ward's Science Customer Service via Live Chat from 8:00am - 5:00pm EST, located in the top right corner of this page. For product technical support, email the Ward's Science Plus Us team at [email protected].

Q: I am a Science Kit customer. How do I find Science Kit products on wardsci.com?
A: You can search for Science Kit products in the search tool in the top right corner of the site using Science Kit item numbers. If the item number you enter does not return the product you are looking for, try searching by the product name or keyword. If you are still having trouble, please contact Ward's Customer Service via Live Chat from 8:00am - 5:00pm EST, located in the top right corner of the wardsci.com homepage. For product technical support, email the Ward's Science Plus Us team at [email protected].

*NOTE: When searching for Science Kit item numbers, please remove all spaces. The following formats will return search results: 1602501, 16025M01. The following formats will not return search results: 16025 01, 16025 M 01, or 16025 M

Q: Why can't I purchase Ants Alive?

A: For more information on purchasing Ants Alive products, visit wardsci.com/alive.